Frequently Asked Questions

Yes! We do ship internationally, however our shipping policies vary based on location. Please email us at support@colorcase.com with the subject: International Shipping Request. Please provide the following information in the body of the message so that we can accurately quote international shipping for you:

1. Your full name

2. The email address where you would like to receive a quote

2. Your shipping address and postal code

3. Item(s) you intend to purhcase

We have a 14-day return policy. Please see our Shipping & Return Policies for details.

We do not charge sales tax unless shipping to the following states: Florida, Georgia, Illinois, Nevada, or North Carolina. Sales tax is calculated automatically during check out, and will only be charged on orders with a shipping address within one of these states.

Yes, please see our Installation PDF. Our Instagram also has many videos demonstrating handle & latch changes.

Our company is located in Las Vegas, NV. Most of our products ship from our Las Vegas warehouse. Some East Coast deliveries may ship from our Virginia warehouse.

We generally ship within 1-2 business days of order date depending on the product. Currently, most orders placed before 12:00 PM Pacific Time will ship same day. We do not ship on weekends.

Shipping is free on all orders shipped to the contiguous (lower 48) United States.

Case orders usually ship via FedEx Ground from our Las Vegas, NV warehouse. Most foam and accessories also ship from Las Vegas via FedEx, UPS, or USPS depending on the destination.

Yes, we ship to HI, AK, PR, and APO. We use USPS Priority Mail and, in some cases, there is an additional charge.

Yes, if you do not see the case size or version listed, please inquire via email by contacting support@colorcase.com.

With rare exception, all of the products listed on our website are always in stock.

Our secure checkout accepts all major credit cards including Visa, American Express, MasterCard, & Discover, as well as Amazon Pay, PayPal, Shop Pay, Apple Pay, and Google Pay.

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